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Thank you for visiting
www.faswear.com We care to know what you are looking
for and what we can do to help you. Send us your questions by simply
e-mailing us. We'll be glad to hear from you.
- Questions regarding sales or purchases:
sales@faswear.com
- To leave us a text message
click here
Before
you contact us
You might want to check our
Frequently Asked Questions (FAQ) section.
You might find the answer to your question (s) or find additional
information about our products.
Mailing Address:
FASHION
WEAR
1929 Baker Street
Bakersfield, CA 93305-3740
Telephone:
(661) 565-5685
Frequently Asked Questions
Q. Can I choose the color of the tie for the boy's suit that I buy?
A. No. Our suits come as a package from the manufacture including the
clip-on ties.
Q. What color of tie do I get with the boy's suit that I buy?
A. Ties are usually nicely coordinated with the suits. So you will get a
tie that goes well with the suit that you order. However, we also offer
boy's ties in other different solid colors (sold separately) in case you
want a specific color tie.
Q. How do I know what is the best size dress suit?
A. There is a chart with the size details in every suit page. To see
the chart click on any suit color that you like and you will see the chart
under the suit picture.
Q. Are these boy suits machine washable?
A. Yes. However, it is
recommended to dry clean our good quality suits (any dress suit) or formal
wear for better care and better results.
Q. How long does it take for the items to be delivered?
A. Orders are shipped via UPS Ground or USPS Priority. The delivery time
is an average of 4 to 5 days after your order has been processed (the
process time after you place the order is 24 to 48 hours). You also have
the option to request 2nd Day
Shipping in the shopping cart for an additional $15.00 charge.
Q. Do you
have fabric swatches available?
A. No, we
don't. However, if you are planning to order several suits, you can order
one to see the actual color. If it doesn't match the color you are looking
for, you are welcome to return the suit for a refund (please refer to our
return policy below).
Q. Do I get
a discount if I buy a lot of suits?
A. Yes. If you
buy 10 suits or more in one purchase, you get a $100 discount. Some
restrictions apply. You will need to contact us before your purchase to
specify how many suits you are going to purchase and e-mail us for details
at:
sales@faswear.com
Note:
you will have to pay for any exchange shipping charges (for whatever
reason). If you return one or more items after getting this discount, we
will charge the $100 discount.
Q. Do you
deliver to other countries?
A. No. At this
time we only deliver within the US.
Q. What is your return policy?
A. You will get credit for the purchase amount to buy something else in
our website. You will need to contact us within 2 days after you received
your order to request a store credit to:
sales@faswear.com.
If a return is
approved for a refund, there will be a 15% re-stocking fee (shipping is
not refundable). You need to contact us within 2 days after you have
received your order to receive a RN number. Washed, used, damaged,
or items without original tags and packaging are NOT refundable.
All original items, tags and labels must be intact.
Q. What is your exchange policy?
A. Exchanges are treated as new orders. Simply order the new item
online, we'll process the new order & ship it promptly. Your account will
be credited when we receive your return within 10 days of your received
date (shipping is not refundable). You need to contact us within 2 days after you have received your
order to receive a EX number. Washed, used or damaged items are NOT refundable.
All Original tags and labels must be intact.
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